In today’s work environment, rapid change is a constant reality.

In today’s work environment, rapid change is a constant reality.

In 2018, Alex Edmans, Professor of Finance at London Business School, estimated that talents today would only want to work for purpose-driven firms.

The employee communication app is the new employee newsletter, on steroids. Gone are the days when employees have to check their email inbox to learn about the new developments in the company. These days, employees expect an app to deliver relevant news and do much more.

The COVID-19 pandemic brought about drastic changes in the workplace, redefining the employee experience. Most employers and employees were forced to quickly adapt with remote working technologies and maintain a dynamic culture. This meant more time at home with family but boundaries between home and work life are crossed, causing employee burnout.

In the 2010s, a digital employee experience was nice-to-have. By the time the new decade came in, it became a must-have. This has become more apparent as we end 2021, after nearly two years of an accelerated shift into the digital workplace.

In October 2021, the World Economic Forum declared: “empathy has risen to the top of the board’s agenda”.

Nearly two years into the COVID-19 pandemic, it is clear that the new work dynamics are having profound consequences for employee experience.

Just like in our personal connections, trust is the foundation of a good work environment. But as our individual experiences show, it takes hard work to develop it.

Since April 2021, a record 19 million employees in the U.S. have quit their jobs, while many others are thinking of doing the same.

Employee experience is coming into focus for many organizations and is emerging as a major priority for HR teams who want to build a better and more sustainable